Refunds & cancellations

These are Tariq Meat Center’s confirmed cancellation, issue reporting and refund rules.

Incorrect, missing, damaged or spoiled items

For an issue with meat, poultry, eggs or vegetables, contact the shop at WhatsApp +966 59 668 4625 or 0596684625. Please report missing, incorrect, damaged or spoiled products within 24 hours of delivery. Give your order number, the affected product and a description of the issue, with photos where possible. This reporting request does not affect your statutory consumer rights. Do not consume food that appears spoiled.

Cancelling an order

You can cancel your order free of charge before preparation begins. Once preparation has started or the order has been dispatched, cancellation may not be possible. Contact us on WhatsApp to request cancellation.

Refunds and replacements

After reviewing your complaint, we will provide a refund or replacement for verified issues. Approved refunds will be initiated within 3 business days. Bank processing times may vary.

Weights and price adjustments

Fresh meat and chicken may have slight weight differences after cutting and preparation. The website total is based on your selected weight. You will be charged based on the actual final weight supplied. Any price difference will be adjusted accordingly, and additional charges require your approval.